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Response to Improper Certificate Requests

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Unfortunately, agency personnel can be put in the difficult situation of trying to respond to a certificate request that does not match policy language and limits.  Prepared by IIAW legal counsel, this letter should be used to respond to those requests.  If you have additional questions regarding to certificates of insurance or operational procedures, please feel free to reach out to Mallory Cornell ( for more information on resources and tools available to you. 


Please Note:  ***This letter is only for the use of IIAW members or for non-members who have purchased it through this site. ****

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